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Privacy Policy

Privacy Policy

At Only Fresh Blooms, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase our products and services.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you use our website or place an order, we may collect the following information:

Personal Information

  • Full name
  • Email address
  • Phone number
  • Billing and delivery addresses
  • Recipient information for flower deliveries
  • Any message or gift card text you provide

Non-Personal Information

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages visited
  • Date and time of your visit

How We Use Your Information

We use your information to:
  • Process and deliver your orders
  • Provide customer support
  • Send order confirmations and delivery updates
  • Respond to enquiries
  • Improve our website and services
  • Prevent fraud and enhance website security
  • Comply with legal obligations
  • Send promotional offers or newsletters (only if you have opted in)

Cookies

Our website uses cookies to improve your browsing experience and help us understand how visitors use our website.

  • Remember your preferences
  • Keep items in your shopping cart
  • Improve website performance
  • Analyse website traffic
  • Personalise your experience

You can disable cookies through your browser settings, although some features of our website may not function properly.

Payment Security

We take the security of your payment information seriously.

All online payments are processed through trusted third-party payment providers using secure encryption technologies. Only Fresh Blooms does not store your full credit or debit card details on our servers.

Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share your information only with trusted third parties when necessary to provide our services, including:

  • Payment service providers
  • Delivery partners
  • Website hosting providers
  • Email service providers
  • Legal or regulatory authorities where required by law
These third parties are required to protect your information and use it only for the services they provide on our behalf.

Data Security

We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, alteration, or disclosure.
While we strive to safeguard your information, no method of internet transmission or electronic storage is completely secure.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements.
Any updates will be published on this page with a revised Last Updated date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.

Location

2/28 Vore Street Silverwater NSW 2116, Australia

Call Us

0434801042

Email Us

sales@onlyfreshblooms.com.au

Thank you for trusting Only Fresh Blooms. We are committed to protecting your privacy and providing a safe, secure, and enjoyable shopping experience.

Location

2/28 Vore Street Silverwater NSW 2116, Australia

Call Us

0434801042

Email Us

sales@onlyfreshblooms.com.au

Business Hours

Mon - Fri : 9:00 am - 5:00 pm
Sat - Sun : Closed

Secure Payment

© 2026 Copyright Only Fresh Blooms. All Rights Reserved | Designed by Design At Ease

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